Requirement

Products, services and customer focus

Oh no! No description found. But not to worry. Read from Tasks below how to advance this topic.

This requirement is part of the framework:  

Other requirements of the framework

No items found.
0
Products, services and customer focus
No items found.
Best practices
How to implement:
Products, services and customer focus

Oh no! No description found. But not to worry. Read from Tasks below how to advance this topic.

Read below what concrete actions you can take to improve this ->
Frameworks that include requirements for this topic:

How to improve security around this topic

In Cyberday, requirements and controls are mapped to universal tasks. A set of tasks in the same topic create a Policy, such as this one.

Here's a list of tasks that help you improve your information and cyber security related to
Products, services and customer focus
Task name
Priority
Task completes
Complete these tasks to increase your compliance in this policy.
Critical
Documentation of products and services
Critical
High
Normal
Low
2
requirements
Quality and processes
Products, services and customer focus

Documentation of products and services

This task helps you comply with the following requirements

No items found.
Top management commitment to customer focus
Critical
High
Normal
Low
1
requirements
Quality and processes
Products, services and customer focus

Top management commitment to customer focus

This task helps you comply with the following requirements

No items found.
Customer satisfaction processes for products and services
Critical
High
Normal
Low
1
requirements
Quality and processes
Products, services and customer focus

Customer satisfaction processes for products and services

This task helps you comply with the following requirements

No items found.
Design and development processes for products and services
Critical
High
Normal
Low
3
requirements
Quality and processes
Products, services and customer focus

Design and development processes for products and services

This task helps you comply with the following requirements

No items found.
Documentation of stakeholders relevant for the QMS
Critical
High
Normal
Low
1
requirements
Quality and processes
Products, services and customer focus

Documentation of stakeholders relevant for the QMS

This task helps you comply with the following requirements

No items found.
Design and development requirements and inputs
Critical
High
Normal
Low
1
requirements
Quality and processes
Products, services and customer focus

Design and development requirements and inputs

This task helps you comply with the following requirements

No items found.
Design and development output requirements and verification
Critical
High
Normal
Low
1
requirements
Quality and processes
Products, services and customer focus

Design and development output requirements and verification

This task helps you comply with the following requirements

No items found.
Pre-commitment review process of product / service requirements
Critical
High
Normal
Low
1
requirements
Quality and processes
Products, services and customer focus

Pre-commitment review process of product / service requirements

This task helps you comply with the following requirements

No items found.
Identifying and filling post-delivery activities
Critical
High
Normal
Low
1
requirements
Quality and processes
Products, services and customer focus

Identifying and filling post-delivery activities

This task helps you comply with the following requirements

No items found.
Identification and documentation of major product / service related changes
Critical
High
Normal
Low
3
requirements
Quality and processes
Products, services and customer focus

Identification and documentation of major product / service related changes

This task helps you comply with the following requirements

Defining and monitoring product and service acceptance criteria
Critical
High
Normal
Low
2
requirements
Quality and processes
Products, services and customer focus

Defining and monitoring product and service acceptance criteria

This task helps you comply with the following requirements

No items found.
Identification and traceability of products and services
Critical
High
Normal
Low
3
requirements
Quality and processes
Products, services and customer focus

Identification and traceability of products and services

This task helps you comply with the following requirements

Defining controlled conditions for product / service provision
Critical
High
Normal
Low
3
requirements
Quality and processes
Products, services and customer focus

Defining controlled conditions for product / service provision

This task helps you comply with the following requirements

No items found.

How to comply with this requirement

In Cyberday, requirements and controls are mapped to universal tasks. Each requirement is fulfilled with one or multiple tasks.

Here's a list of tasks that help you comply with the requirement
Products, services and customer focus
of the framework  
Task name
Priority
Task completes
Complete these tasks to increase your compliance in this policy.
Critical
No other tasks found.

The ISMS component hierachy

When building an ISMS, it's important to understand the different levels of information hierarchy. Here's how Cyberday is structured.

Framework

Sets the overall compliance standard or regulation your organization needs to follow.

Requirements

Break down the framework into specific obligations that must be met.

Tasks

Concrete actions and activities your team carries out to satisfy each requirement.

Policies

Documented rules and practices that are created and maintained as a result of completing tasks.

Never duplicate effort. Do it once - improve compliance across frameworks.

Reach multi-framework compliance in the simplest possible way
Security frameworks tend to share the same core requirements - like risk management, backup, malware, personnel awareness or access management.
Cyberday maps all frameworks’ requirements into shared tasks - one single plan that improves all frameworks’ compliance.
Do it once - we automatically apply it to all current and future frameworks.