From the point of view of the environmental management system, non-conformities can be, for example, environmental incidents, deviations from operational controls, failures to meet environmental requirements, or other situations where environmental processes are not complied with.
In systematic environmental work, all detected non-conformities are documented and corrected. Non-conformity documentation is managed in the environmental management system and includes at least:
- description of the non-conformity and the related requirement
- evaluation of the non-conformity level and root cause
- improvements made to correct the non-conformity
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