Monitoring of Cloud Services

The development of system logs must keep pace with the development of the system and enable, for example, the necessary resolution of incidents. In connection with the data system list, we describe for which systems we are responsible for the implementation of the logging. For these systems, we document:

• which data is saved on the log
• how long log data is retained

When utilizing cloud-based data systems, the organisation should request information from the service provider to find out monitoring capabilities of each system.

When offering cloud services as a service provider, the organisation should provide monitoring capabilities and related documentation proactively to the customer. This includes e.g. capability to monitor if the service is being used as a platform or a vector to attack others or capability to monitor for data leaks in the service.