Monitor Service Providers

The organization regularly reassess service provider compliance, monitor release notes, implement dark web surveillance, integrate centralized dashboards, maintain open communication, establish incident response protocols, and annually update monitoring practices to ensure ongoing alignment with security standards and address any potential risks.

A designated responsible person actively monitors the supplier's activities and services to ensure compliance with the security terms of the contracts and the proper management of security incidents.

Monitoring includes the following:

• monitoring the promised service level
• reviewing supplier reports and arranging follow-up meetings
• regular organization of independent audits
• follow-up of problems identified in audits
• more detailed investigation of security incidents and review of related documentation
• review of the supplier's future plans (related to maintaining the service level)