Trust center

This article tells what is trust center and how it works in Cyberday
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Trust center in Cyberday is place to share collections of reports. You can choose how to share reports, restricted or with full access. Before accessing restricted report, you need to ask for permission. Permission requests will go primarily to the report owner, and secondarily to the selected main contact.

Trust center can be shared, or embedded to your organisation's website. Anyone can access the trust center with a link. When access is restricted, a user needs to request permission before seeing the full reports.

Reports needs to be created and published before they're visible in Trust center. When publishing a new version of the report, the new version is updated to the Trust center as well.

Trust center follows your account's main language, which can be selected on the Settings or Reporting page.

Restricted access can be used by two different ways;

  1. Accessing Trust center can be restricted. After accepted permission, all reports can be seen.
  2. Invidual reports can be restricted. Restricted reports can be seen after accepted permission, there can also be repots without restriction.

Creating reports to Trust center

  1. Select Organization's dashboard
  2. Select "More" and navigate to the Trust center-page
  3. Select "Edit reports"
  4. Choose the wanted reports

Note! The reports needs to be created and published before they can be chosen

Trust center can be found from the Organization Dashboard
Reports can be added by selecting "Edit reports". You can also choose restriction to individual reports.

Now reports can be seen in the Trust center.

Access to the Trust Center is provided through a link

Other resources

You can add your own important documents (e.g. certificates, testing statements) to trust center in the "Other resources" -page

You can add your own resources behind "Upload resource" -button
You can set settings to your own resource, for example restrict the access

Settings

In Trust center the access can be restricted. In the settings, you can restrict the access to the whole Trust center site, and set a main contact to permission requests. Main contact will receive an email about the permission requests by email. However, primarily the permission requests will go to the report owner.

Enabling Trust center and restriction to the whole site can be found in the Trust center Settings-page

Permissions

In the Permission-page all requested permissions are listed and they can be managed.

Request permissions can be found from the Permissions-page
Requested permissions can be granted or denied
After permission request have been accepted, you'll receive an email

Anyone with a link can enter the trust center. Restricted reports can be seen only after when permission request is accepted.

Questions and feedback

Do you have any further questions, would need another help article or would like to give some feedback? Please contact our team via team@cyberday.ai or the chat box in the right lower corner.

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