Our organization has defined procedures for maintaining staff's cyber security awareness.These may include e.g. the following things:
Training should focus on the most relevant security aspects for each job role and include often enough the basics, which concern all employees:
The organization has developed guidelines for staff that define the acceptable use of various communication services and aim to prevent the disclosure of confidential information to, for example, a phisher or other third parties.
Personnel under the direction of the entire organization must be aware:
In addition, top management has defined ways in which personnel are kept aware of security guidelines related to their own job role.
The security guidelines are specified in connection with the employee's job role. The organization has identified units and roles that require separate guidance and develops its own detailed security guidelines for these.
Examples of units that may require their own guidelines are e.g. customer service, IT and HR. Examples of work roles that require their own instructions are the system administrators and the remote workers.
A log is kept of the cyber security training events provided by the organization to its staff. The log can be used to show what kind of specific investments the organization has made towards staff's cyber security expertise.
For each training the documentation should include: