Features and instructions for access management in offered cloud services

Critical
High
Normal
Low

When offering cloud services, the organisation should provide the technical implementation to enable the customer to manage the users access rights to their account.

The organisation should also provide instructions and specifications for the use of the user management (e.g. help articles, FAQs), e.g. related to available authentication methods, single sign-on capabilities and different admin actions.

Connected other frameworks and requirements:
PR.AC-1: Identity and credential management
NIST CSF
9.2.2: User access provisioning
ISO 27017
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