Our organization has defined procedures for maintaining staff's cyber security awareness.These may include e.g. the following things:
Training should focus on the most relevant security aspects for each job role and include often enough the basics, which concern all employees:
There are separate instructions for staff to use mobile devices. The instructions cover:
The Data Protection Officer (or other responsible person) has drawn up operating instructions for personnel handling personal data. In addition, the Data Protection Officer is ready to advise the controller, personal data processing partners or their own staff on compliance with GDPR or other data protection requirements.
A process for reporting incidents is maintained to help staff report incidents efficiently and consistently.
Things to report as an incident include e.g.:
The personnel guidelines emphasize the obligation to report security incidents as soon as possible in accordance with the agreed process. The instructions also describe other operations in the event of an incident (e.g. recording seen error messages and other details).
The organization should have defined guidelines for the generally acceptable use of data systems and for the management of the necessary credentials.
In addition, the owners of data systems classified as 'High' or 'Critical' priority can define, document, and implement more specific guidelines for the use of that particular data system. These guidelines can describe e.g. security requirements related to the data contained in the system.
Especially when local or unstructured data needs to be handled a lot due to the nature of the activity, it may be necessary to develop training that describes the risks involved for staff.
Common problems with local and unstructured data include e.g.:
For data you do not want to lose, that you want to control, or that is important to find in the future, staff should use data systems designed for it.