Content library
ISO 27001 (2022): Full
5.10: Acceptable use of information and other associated assets

How to fill the requirement

ISO 27001 (2022): Full

5.10: Acceptable use of information and other associated assets

Task name
Priority
Status
Theme
Policy
Other requirements
Staff guidance and training procedure in cyber security
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Personnel security
Cyber security training
41
requirements

Examples of other requirements this task affects

29. Processing under the authority of the controller or processor
GDPR
32. Security of processing
GDPR
7.2.1: Management responsibilities
ISO27 Full
7.2.2: Information security awareness, education and training
ISO27 Full
4 §: Tiedonhallinnan järjestäminen tiedonhallintayksikössä
TiHL
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Staff guidance and training procedure in cyber security
1. Task description

Our organization has defined procedures for maintaining staff's cyber security awareness.These may include e.g. the following things:

  • staff receive instructions describing the general guidelines of digital security related to their job role
  • staff receive training to maintain the appropriate digital and cyber security skills and knowledge required for the job role
  • staff demonstrate through tests that they have the security skills and knowledge required for the job role

Training should focus on the most relevant security aspects for each job role and include often enough the basics, which concern all employees:

  • employee's personal security responsibilities (e.g. for devices and processed data)
  • policies relevant for everyone (e.g. security incident reporting)
  • guidelines relevant for everyone (e.g. clean desk)
  • organization's security roles (who to contact with problems)
Personnel guidelines for safe usage of mobile devices
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Remote work and mobile devices
Mobile device management
20
requirements

Examples of other requirements this task affects

6.2.1: Mobile device policy
ISO27 Full
10.1.1: Policy on the use of cryptographic controls
ISO27 Full
11.2.6: Security of equipment and assets off-premises
ISO27 Full
11.2.8: Unattended user equipment
ISO27 Full
12.6.2: Restrictions on software installation
ISO27 Full
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Personnel guidelines for safe usage of mobile devices
1. Task description

There are separate instructions for staff to use mobile devices. The instructions cover:

  • restrictions on installing software and using various services on your organization's devices
  • procedures for the registration of new devices
  • requirements for physical protection of equipment and installation of updates
  • access control requirements
  • protecting your organization’s data with encryption, malware protection, and backup
  • the ability of the organization to remotely control the device
Personnel guidelines for safe processing of personal and confidential data
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Privacy
Processing principles and accountability
27
requirements

Examples of other requirements this task affects

29. Processing under the authority of the controller or processor
GDPR
7.2.2: Information security awareness, education and training
ISO27 Full
11.2.8: Unattended user equipment
ISO27 Full
11.2.9: Clear desk and clear screen policy
ISO27 Full
12.1.1: Documented operating procedures
ISO27 Full
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Personnel guidelines for safe processing of personal and confidential data
1. Task description

The Data Protection Officer (or other responsible person) has drawn up operating instructions for personnel handling personal data. In addition, the Data Protection Officer is ready to advise the controller, personal data processing partners or their own staff on compliance with GDPR or other data protection requirements.

Personnel guidelines for reporting security incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
34
requirements

Examples of other requirements this task affects

24. Responsibility of the controller
GDPR
16.1.2: Reporting information security events
ISO27 Full
16.1.3: Reporting information security weaknesses
ISO27 Full
T06: Turvallisuuspoikkeamien hallinta
Katakri
6.4: Menettelytavat virhe- ja ongelmatilanteissa
Self-monitoring
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Personnel guidelines for reporting security incidents
1. Task description

A process for reporting incidents is maintained to help staff report incidents efficiently and consistently.

Things to report as an incident include e.g.:

  • unauthorized access to data / premises
  • action against security guidelines
  • suspected security issue (e.g. phishing, malware infection)
  • data system outage
  • accidental or intentional destruction / alteration of data
  • lost or stolen device
  • compromised password
  • lost physical identifier (e.g. keychain, smart card, smart sticker)
  • suspected security weakness (e.g. on utilized data system or other procedures)

The personnel guidelines emphasize the obligation to report security incidents as soon as possible in accordance with the agreed process. The instructions also describe other operations in the event of an incident (e.g. recording seen error messages and other details).

Personnel guidelines for safe data system and authentication info usage
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
System management
Data system management
27
requirements

Examples of other requirements this task affects

29. Processing under the authority of the controller or processor
GDPR
32. Security of processing
GDPR
9.3: User responsibilities
ISO27 Full
8.1.3: Acceptable use of assets
ISO27 Full
9.1.1: Access control policy
ISO27 Full
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Personnel guidelines for safe data system and authentication info usage
1. Task description

The organization should have defined guidelines for the generally acceptable use of data systems and for the management of the necessary credentials.

In addition, the owners of data systems classified as 'High' or 'Critical' priority can define, document, and implement more specific guidelines for the use of that particular data system. These guidelines can describe e.g. security requirements related to the data contained in the system.

Personnel guidelines for file usage and local data
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Management of data sets
Management of data sets
11
requirements

Examples of other requirements this task affects

7.2.2: Information security awareness, education and training
ISO27 Full
11.2.9: Clear desk and clear screen policy
ISO27 Full
6.6.4: Fyysisten tilojen, laitteiden ja tulosteiden turvallisuus
Self-monitoring
FYY-04: Tiedon säilytys
Julkri
5.10: Acceptable use of information and other associated assets
ISO27k1 Full
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Personnel guidelines for file usage and local data
1. Task description

Especially when local or unstructured data needs to be handled a lot due to the nature of the activity, it may be necessary to develop training that describes the risks involved for staff.

Common problems with local and unstructured data include e.g.:

  • no backups
  • no access management
  • hard to locate

For data you do not want to lose, that you want to control, or that is important to find in the future, staff should use data systems designed for it.

Personnel guidelines for safe disposal of paper data
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Physical security
Non-electronic data and copies
15
requirements

Examples of other requirements this task affects

8.3.2: Disposal of media
ISO27 Full
I17: Salassa pidettävien tietojen jäljentäminen - Tulostus ja kopiointi
Katakri
6.6.4: Fyysisten tilojen, laitteiden ja tulosteiden turvallisuus
Self-monitoring
PR.DS-3: Asset management
NIST
PR.IP-6: Data destruction
NIST
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Personnel guidelines for safe disposal of paper data
1. Task description

Papers containing sensitive information should be disposed of in an agreed manner, for example, using a shredder or by incineration.

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1.1 (MIL2): Manage IT and OT Asset Inventory
C2M2: MIL1
1.1 (MIL3): Manage IT and OT Asset Inventory
C2M2: MIL1
1.1.1: Availability of information security policies
TISAX
1.1.1: Identify the organisation’s strategy and priorities
NSM ICT-SP
1.1.2: Identify the organisation’s structures and processes for security management
NSM ICT-SP
1.1.3: Identify the organisation’s processes for ICT risk management
NSM ICT-SP
1.1.4: Identify the organisation’s tolerances for ICT risk
NSM ICT-SP
1.1.5: Identify the organisation’s deliverables, information systems and supporting ICT functions
NSM ICT-SP
1.1.6: Identify information processing and data flow
NSM ICT-SP
1.2 (MIL2): Manage Information Asset Inventory
C2M2: MIL1
1.2 (MIL3): Manage Information Asset Inventory
C2M2: MIL1
1.2.1: Establish a process to identify devices and software in use at the organisation
NSM ICT-SP
1.2.1: Scope of Information Security management
TISAX
1.2.2: Establish organisational guidelines for approved devices and software
NSM ICT-SP
1.2.2: Information Security Responsibilities
TISAX
1.2.3: Identify devices in use at the organisation
NSM ICT-SP
1.2.3: Information Security requirements in projects
TISAX
1.2.4: Definition of responsibilities with service providers
TISAX
1.2.4: Identify the software in use at the organisation
NSM ICT-SP
1.2: Manage Information Asset Inventory
C2M2: MIL1
1.3 (MIL2): Manage IT and OT Asset Configuration
C2M2: MIL1
1.3 (MIL3): Manage IT and OT Asset Configuration
C2M2: MIL1
1.3.1: Identification of information assets
TISAX
1.3.1: Identify the users of the information systems
NSM ICT-SP
1.3.2: Classification of information assets
TISAX
1.3.2: Identify and define the different user categories
NSM ICT-SP
1.3.3: Identify roles and responsibilities linked especially to ICT security
NSM ICT-SP
1.3.3: Use of approved external IT services
TISAX
1.3.4: Use of approved software
TISAX
1.3: Manage IT and OT Asset Configuration
C2M2: MIL1
1.4 (MIL2): Manage Changes to IT and OT Assets
C2M2: MIL1
1.4 (MIL3): Manage Changes to IT and OT Assets
C2M2: MIL1
1.4.1: Management of Information Security Risks
TISAX
1.4: Manage Changes to IT and OT Assets
C2M2: MIL1
1.5 (MIL1): Management Activities for the ASSET domain
C2M2: MIL1
1.5 (MIL2): Management Activities for the ASSET domain
C2M2: MIL1
1.5 (MIL3): Management Activities for the ASSET domain
C2M2: MIL1
1.5.1: Assessment of policies and requirements
TISAX
1.5.2: External review of ISMS
TISAX
1.5: Management Activities for the ASSET domain
C2M2: MIL1
1.6.1: Reporting of security events
TISAX
1.6.2: Management of reported events
TISAX
1.6.3: Crisis preparedness
TISAX
10 §: Johdon vastuu
KyberTL
10. Processing of personal data relating to criminal convictions and offences
GDPR
10.1 (MIL2): Establish Cybersecurity Program Strategy
C2M2: MIL1
10.1 (MIL3): Establish Cybersecurity Program Strategy
C2M2: MIL1
10.1.1: Policy on the use of cryptographic controls
ISO27 Full
10.1.2: Key management
ISO27 Full
10.1.2: Key management
ISO 27017
10.1: Continuous improvement
ISO27k1 Full
10.1: Cryptographic controls
ISO27 Full
10.1: Cryptographic controls
ISO 27017
10.1: Establish Cybersecurity Program Strategy
C2M2: MIL1
10.2 (MIL2): Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2 (MIL3): Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2: Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2: Non-conformity and corrective action
ISO27k1 Full
10.3 (MIL1): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3 (MIL2): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3 (MIL3): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3: Management Activities for the PROGRAM domain
C2M2: MIL1
10: Cryptography
ISO27 Full
10: Cryptography
ISO 27017
10: Cybersecurity Program Management (PROGRAM)
C2M2: MIL1
10: Prosessi väärinkäytöksiin reagoimiseksi
Sec overview
11 §: Poikkeamailmoitukset viranomaiselle
KyberTL
11. Processing which does not require identification
GDPR
11.1.1: Physical security perimeter
ISO27 Full
11.1.2: Physical entry controls
ISO27 Full
11.1.3: Securing offices, rooms and facilities
ISO27 Full
11.1.4: Protecting against external and environmental threats
ISO27 Full
11.1.5: Working in secure areas
ISO27 Full
11.1.6: Delivery and loading areas
ISO27 Full
11.1: Secure areas
ISO27 Full
11.2.1: Equipment siting and protection
ISO27 Full
11.2.2: Supporting utilities
ISO27 Full
11.2.3: Cabling security
ISO27 Full
11.2.4: Equipment maintenance
ISO27 Full
11.2.5: Removal of assets
ISO27 Full
11.2.6: Security of equipment and assets off-premises
ISO27 Full
11.2.7: Secure disposal or re-use of equipment
ISO27 Full
11.2.7: Secure disposal or re-use of equipment
ISO 27017
11.2.8: Unattended user equipment
ISO27 Full
11.2.9: Clear desk and clear screen policy
ISO27 Full
11.2: Equipment
ISO27 Full
11.2: Equipment
ISO 27017
11: Digiturvan mittarien määrittäminen
Sec overview
11: Physical and environmental security
ISO27 Full
11: Physical and environmental security
ISO 27017
12 §: Luotettavuutta edellyttävien tehtävien tunnistaminen ja luotettavuudesta varmistuminen
TiHL
12 §: Poikkeamaa koskeva väliraportti
KyberTL
12. Transparent information, communication and modalities for the exercise of the rights of the data subject
GDPR
12.1.1: Documented operating procedures
ISO27 Full
12.1.2: Change management
ISO27 Full
12.1.3: Capacity management
ISO27 Full
12.1.4: Separation of development, testing and operational environments
ISO27 Full
12.1: Operational procedures and responsibilities
ISO27 Full
12.2.1: Controls against malware
ISO27 Full
12.2: Protection from malware
ISO27 Full