Personnel guidelines for safe processing of personal and confidential data

Critical
High
Normal
Low

The Data Protection Officer (or other responsible person) has drawn up operating instructions for personnel handling personal data. In addition, the Data Protection Officer is ready to advise the controller, personal data processing partners or their own staff on compliance with GDPR or other data protection requirements.

Connected other frameworks and requirements:
29. Processing under the authority of the controller or processor
GDPR
7.2.2: Information security awareness, education and training
ISO 27001
18.1.4: Privacy and protection of personally identifiable information
12.1.1: Documented operating procedures
ISO 27001
11.2.8: Unattended user equipment
ISO 27001

General security guidelines for staff

Critical
High
Normal
Low

Personnel must have security guidelines that deal with e.g. the following topics:

  • Using and updating mobile devices
  • Storing and backing up data
  • Privacy
  • Using email
  • Handling of printouts, papers and files
  • Reporting incidents
  • Scam prevention
Connected other frameworks and requirements:
T11: Turvallisuuskoulutus ja -tietoisuus
2 luku, 4 §: Tiedonhallinnan järjestäminen tiedonhallintayksikössä
29. Processing under the authority of the controller or processor
GDPR
9.4.4: Use of privileged utility programs
ISO 27001
11.2.7: Secure disposal or re-use of equipment
ISO 27001

Personnel guidelines for safe data system and authentication info usage

Critical
High
Normal
Low

The organization should have defined guidelines for the generally acceptable use of data systems and for the management of the necessary credentials.

In addition, the owners of data systems classified as 'High' or 'Critical' priority can define, document, and implement more specific guidelines for the use of that particular data system. These guidelines can describe e.g. security requirements related to the data contained in the system.

Connected other frameworks and requirements:
32. Security of processing
GDPR
29. Processing under the authority of the controller or processor
GDPR
8.1.3: Acceptable use of assets
ISO 27001
12.1.1: Documented operating procedures
ISO 27001
9.1.1: Access control policy
ISO 27001

Regular testing, evaluation, and recovery instructions for backups

Critical
High
Normal
Low

The media used for backups and the restoration of backups are tested regularly to ensure that they can be relied on in an emergency.

Accurate and complete instructions are maintained for restoring backups. The policy is used to monitor the operation of backups and to prepare for backup failures.

Connected other frameworks and requirements:
12.3: Backup
ISO 27001
12.1.1: Documented operating procedures
ISO 27001
12.3.1: Information backup
ISO 27001
PR.IP-4: Backups
NIST CSF
8.13: Information backup
ISO 27001

Definitions and instructions on information classifications

Critical
High
Normal
Low

The ways in which information is classified and classifications marked are defined, markings are easily identifiable and they cover both physical and electronic information and assets. The marking must indicate to what extent the document is to be kept secret and on what basis the secrecy is based. Personnel are instructed on how to make markings.

Connected other frameworks and requirements:
8.2.1: Classification of information
ISO 27001
8.2.2: Labelling of information
ISO 27001
12.1.1: Documented operating procedures
ISO 27001
5.13: Labelling of information
ISO 27001

Continuous development of guidelines

Critical
High
Normal
Low

If staff have conflicting goals with the security guidelines, they are unlikely to follow the guidelines.

The organization actively seeks to find poorly functioning guidelines and modify either the guidelines, tools or staff priorities to enable following the guidelines.

Connected other frameworks and requirements:
12.1.1: Documented operating procedures
ISO 27001
T11: Turvallisuuskoulutus ja -tietoisuus
5.37: Documented operating procedures
ISO 27001
6.3: Information security awareness, education and training
ISO 27001
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