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Continuous improvement and documentation

Critical
High
Normal
Low

The organization shall continuously strive to improve the performance of the information security management system. Ways to improve are being actively sought - not just through audits or clear non-conformities.

Task owner is responsible for documenting the improvements made to the management system and dividing them into tasks to be performed, monitoring task execution and assessing the reached effects.

Connected other frameworks and requirements:
PR.IP-7: Protection processes
NIST CSF
10.1: Continuous improvement
ISO 27001

Regular periodic analysis and learning of incidents

Critical
High
Normal
Low

The knowledge gained from analyzing and resolving security incidents should be used to reduce the likelihood of future incidents and their impact.

The organization regularly analyzes incidents as a whole. This process examines the type, amount and cost of incidents with the aim of identifying recurrent and significant incidents that need more action.

If recurrent incidents requiring response are identified, based on them:

  • new management tasks are created or current ones expanded
  • security guidelines in this area are refined or extended
  • a case example of the incident is created that is used to train staff to respond to or avoid similar incidents
Connected other frameworks and requirements:
16.1.6: Learning from information security incidents
ISO 27001
PR.IP-7: Protection processes
NIST CSF
PR.IP-8: Protection effectiveness
NIST CSF
DE.DP-5: Detection processes improvment
NIST CSF
RS.AN-2: The impact of the incident
NIST CSF
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