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Features and instructions for user registration and de-registration in offered cloud services

Critical
High
Normal
Low

When offering cloud services, the organisation should provide the technical implementation to enable the customer to manage the user registration and deregistration to the service. 

The organisation should also provide instructions and specifications for the creation / deletion of users (e.g. help articles, FAQs), e.g. related to different user levels, user invitation process and different admin actions.

Connected other frameworks and requirements:
PR.AC-1: Identity and credential management
NIST CSF
PR.AC-6: Proof of identity
NIST CSF
9.2.1: User registration and de-registration
ISO 27017
9.2: User access management
ISO 27018
9.2.1: User registration and de-registration
ISO 27018
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