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Documenting security-related responsibilities for offered cloud services and utilized data systems

Critical
High
Normal
Low

When utilizing or offering cloud services, both service provider and customer can have security responsibilities. Service provider may be responsible for technical cyber security but e.g. customer for access management and providing user guidelines for secure usage.

Responsibilities for shared information security roles towards offered cloud services and utilizing cloud-based data systems must be clearly defined and documented by both the cloud service customer and provider.

Connected other frameworks and requirements:
6: Organization of information security
ISO 27017
CLD 6.3: Relationship between cloud service customer and cloud service provider
ISO 27017
CLD 6.3.1: Shared roles and responsibilities within a cloud computing environment
ISO 27017
6.1: Internal organization
ISO 27017
6.1.3: Contact with authorities
ISO 27017

Listing offered digital services and naming owners

Critical
High
Normal
Low

The organization must maintain a list of digital services provided and the owners designated for them. The owner is responsible for completing the information in the service and for any other security measures that are closely related to the service.

The documentation related to the digital service includes e.g. the following information:

  • The type of digital service offered, the service category and the purpose of use
  • Data controller and related processing agreements
  • Key partners in the service supply chain and the distribution of security responsibilities (discussed in more detail in a separate task)
Connected other frameworks and requirements:
A.2.1: Obligation to co-operate regarding PII principals’ rights
ISO 27018
A.2: Consent and choice
ISO 27018
6: Organization of information security
ISO 27017
CLD 6.3: Relationship between cloud service customer and cloud service provider
ISO 27017
CLD 6.3.1: Shared roles and responsibilities within a cloud computing environment
ISO 27017

Maintaining contact with cloud-related special interest groups

Critical
High
Normal
Low

The organization should actively maintain contacts with cloud-related stakeholders and other relevant parties related to the organization's operations.

Connected other frameworks and requirements:
ID.RA-2: Cyber threat intelligence
NIST CSF
6.1.4: Contact with special interest groups
ISO 27017
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