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NSM ICT Security Principles (Norway)
3.3.6: Establish a procedure for escalating alerts

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NSM ICT Security Principles (Norway)

3.3.6: Establish a procedure for escalating alerts

Task name
Priority
Status
Theme
Policy
Other requirements
Personnel guidelines for reporting security incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
34
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Personnel guidelines for reporting security incidents
1. Task description

A process for reporting incidents is maintained to help staff report incidents efficiently and consistently.

Things to report as an incident include e.g.:

  • unauthorized access to data / premises
  • action against security guidelines
  • suspected security issue (e.g. phishing, malware infection)
  • data system outage
  • accidental or intentional destruction / alteration of data
  • lost or stolen device
  • compromised password
  • lost physical identifier (e.g. keychain, smart card, smart sticker)
  • suspected security weakness (e.g. on utilized data system or other procedures)

The personnel guidelines emphasize the obligation to report security incidents as soon as possible in accordance with the agreed process. The instructions also describe other operations in the event of an incident (e.g. recording seen error messages and other details).

Communication in accordance with the incident response plan in the event of a incident
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Risk management and leadership
Continuity management
16
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Communication in accordance with the incident response plan in the event of a incident
1. Task description

In the event of an incident , communication with internal and external stakeholders must be in accordance with the incident response plan.

Developing an incident response plan for critical information systems
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Risk management and leadership
Continuity management
14
requirements

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Developing an incident response plan for critical information systems
1. Task description

The organization shall establish a incident response plan for security incidents to critical information systems. Response plans should also be tested by the necessary organizational elements. The plan should take into account at least:

  • The purpose of the information system and the precautions to be taken in the event of its disruption
  • Recovery plans, targets, and priorities for the order of recovery of assets
  • The role of implementing the response plans and the contact details of the persons assigned to the roles
  •  Continuation of normal operations regardless of the state of the information systems.
  • Distribution, approval and review of response plans

In addition, the plan should at least:

  • Establish a roadmap for developing disruption management capacity
  • Describe the structure and organization of incident management capability
  • Provides metrics to measure incident management capability
Definition and monitoring of alarm policies
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Technical cyber security
Security systems and logging
20
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Definition and monitoring of alarm policies
1. Task description

Often, security tools provide a way to set alert policies when something potentially dangerous happens in an organization's environment. For example, Microsoft 365 has built-in alert policies to alert you to abuse of administrator privileges, malware, potential internal and external risks, and data security risks.

The organization must identify security-related events in data systems and the environments in which they operate. To respond to changes related to these events, alarm policies must be created.

Alarm policies need to be actively monitored and modified based on experience.

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1.1 (MIL2): Manage IT and OT Asset Inventory
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1.1 (MIL3): Manage IT and OT Asset Inventory
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1.1.1: Availability of information security policies
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1.1.1: Identify the organisation’s strategy and priorities
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1.1.2: Identify the organisation’s structures and processes for security management
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1.1.3: Identify the organisation’s processes for ICT risk management
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1.1.4: Identify the organisation’s tolerances for ICT risk
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1.1.5: Identify the organisation’s deliverables, information systems and supporting ICT functions
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1.1.6: Identify information processing and data flow
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1.2 (MIL2): Manage Information Asset Inventory
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1.2 (MIL3): Manage Information Asset Inventory
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1.2.1: Establish a process to identify devices and software in use at the organisation
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1.2.1: Scope of Information Security management
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1.2.2: Establish organisational guidelines for approved devices and software
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1.2.2: Information Security Responsibilities
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1.2.3: Identify devices in use at the organisation
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1.2.3: Information Security requirements in projects
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1.2.4: Definition of responsibilities with service providers
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1.2.4: Identify the software in use at the organisation
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1.2: Manage Information Asset Inventory
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1.3 (MIL2): Manage IT and OT Asset Configuration
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1.3 (MIL3): Manage IT and OT Asset Configuration
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1.3.1: Identification of information assets
TISAX
1.3.1: Identify the users of the information systems
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1.3.2: Classification of information assets
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1.3.2: Identify and define the different user categories
NSM ICT-SP
1.3.3: Identify roles and responsibilities linked especially to ICT security
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1.3.3: Use of approved external IT services
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1.3.4: Use of approved software
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1.3: Manage IT and OT Asset Configuration
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1.4 (MIL2): Manage Changes to IT and OT Assets
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1.4 (MIL3): Manage Changes to IT and OT Assets
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1.4.1: Management of Information Security Risks
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1.4: Manage Changes to IT and OT Assets
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1.5 (MIL1): Management Activities for the ASSET domain
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1.5 (MIL2): Management Activities for the ASSET domain
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1.5 (MIL3): Management Activities for the ASSET domain
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1.5.1: Assessment of policies and requirements
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1.5.2: External review of ISMS
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1.5: Management Activities for the ASSET domain
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1.6.1: Reporting of security events
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1.6.2: Management of reported events
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1.6.3: Crisis preparedness
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10 §: Johdon vastuu
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10. Processing of personal data relating to criminal convictions and offences
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10.1 (MIL2): Establish Cybersecurity Program Strategy
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10.1 (MIL3): Establish Cybersecurity Program Strategy
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10.1.1: Policy on the use of cryptographic controls
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10.1.2: Key management
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10.1.2: Key management
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10.1: Continuous improvement
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10.1: Cryptographic controls
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10.1: Cryptographic controls
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10.1: Establish Cybersecurity Program Strategy
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10.2 (MIL2): Establish and Maintain Cybersecurity Program
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10.2 (MIL3): Establish and Maintain Cybersecurity Program
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10.2: Establish and Maintain Cybersecurity Program
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10.2: Non-conformity and corrective action
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10.3 (MIL1): Management Activities for the PROGRAM domain
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10.3 (MIL2): Management Activities for the PROGRAM domain
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10.3 (MIL3): Management Activities for the PROGRAM domain
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10.3: Management Activities for the PROGRAM domain
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10: Cryptography
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10: Cryptography
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10: Cybersecurity Program Management (PROGRAM)
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10: Prosessi väärinkäytöksiin reagoimiseksi
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11 §: Poikkeamailmoitukset viranomaiselle
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11. Processing which does not require identification
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11.1.1: Physical security perimeter
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11.1.2: Physical entry controls
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11.1.3: Securing offices, rooms and facilities
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11.1.4: Protecting against external and environmental threats
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11.1.5: Working in secure areas
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11.1.6: Delivery and loading areas
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11.1: Secure areas
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11.2.1: Equipment siting and protection
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11.2.2: Supporting utilities
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11.2.3: Cabling security
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11.2.4: Equipment maintenance
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11.2.5: Removal of assets
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11.2.6: Security of equipment and assets off-premises
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11.2.7: Secure disposal or re-use of equipment
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11.2.7: Secure disposal or re-use of equipment
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11.2.8: Unattended user equipment
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11.2.9: Clear desk and clear screen policy
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11.2: Equipment
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11.2: Equipment
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11: Digiturvan mittarien määrittäminen
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11: Physical and environmental security
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11: Physical and environmental security
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12. Transparent information, communication and modalities for the exercise of the rights of the data subject
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12.1.2: Change management
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12.1.3: Capacity management
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12.1.4: Separation of development, testing and operational environments
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12.1: Operational procedures and responsibilities
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12.2.1: Controls against malware
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12.2: Protection from malware
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