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Digital security overview
28: Palvelutasovaatimukset sopimuksissa

How to fill the requirement

Digital security overview

28: Palvelutasovaatimukset sopimuksissa

Task name
Priority
Status
Theme
Policy
Other requirements
Service level requirements in contracts related to the data processing environment
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Partner management
Agreements and monitoring
3
requirements

Task is fulfilling also these other security requirements

28: Palvelutasovaatimukset sopimuksissa
Sec overview
Article 30: Key contractual provisions
DORA
1. Task description

The organization has included the service level requirements necessary for the continuity of operations as part of procurement requirements and contracts.

In particular, it is important to agree on the parts of the data processing environment that are necessary for critical functions (e.g. the information systems and partners that support these functions) in a way that guarantees sufficient availability of services. Contracts can include requirements, e.g. general service level (SLA) and recovery from problem situations (RPO, RTO).

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