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TISAX: Information security
1.6.2: Management of reported events

How to fill the requirement

TISAX: Information security

1.6.2: Management of reported events

Task name
Priority
Status
Theme
Policy
Other requirements
Treatment process and documentation of occurred security incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
42
requirements

Examples of other requirements this task affects

12. Transparent information, communication and modalities for the exercise of the rights of the data subject
GDPR
32. Security of processing
GDPR
16.1.5: Response to information security incidents
ISO27 Full
T06: Turvallisuuspoikkeamien hallinta
Katakri
6.4: Menettelytavat virhe- ja ongelmatilanteissa
Self-monitoring
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Treatment process and documentation of occurred security incidents
1. Task description

All security incidents are addressed in a consistent manner to improve security based on what has happened.

In the incident treatment process:

  • the reported incident is confirmed (or found unnecessary to record)
  • the type and cause of incident is documented
  • the risks associated with the incident are documented
  • the risks are re-evaluated and treated if that is necessary after the incident
  • risk mitigation measures or a decision their acceptance is documented
  • people who need to be informed of the results of the incident treatment are identified (including external ones)
  • possible need for a post-incident analysis is determined
Designation of an incident management team
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
25
requirements

Examples of other requirements this task affects

16.1.2: Reporting information security events
ISO27 Full
16.1.3: Reporting information security weaknesses
ISO27 Full
ID.RA-3: Threat identification
NIST
RS.CO-1: Personnel roles
NIST
5.25: Assessment and decision on information security events
ISO27k1 Full
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Designation of an incident management team
1. Task description

The organization shall ensure that clear persons are assigned to incident management responsibilities, e.g. handling the first response for incidents.

Incident management personnel need to be instructed and trained to understand the organization's priorities in dealing with security incidents.

The first level response process to security incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
30
requirements

Examples of other requirements this task affects

16.1.4: Assessment of and decision on information security events
ISO27 Full
6.4: Menettelytavat virhe- ja ongelmatilanteissa
Self-monitoring
DE.AE-4: Impact of events
NIST
RS.RP: Response Planning
NIST
RS.RP-1: Incident response plan
NIST
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The first level response process to security incidents
1. Task description

The organization has defined a process and the team involved in responding promptly to security incidents and deciding on the appropriate actions.

The first level response process includes at least:

  • effectively seeking to confirm the identified incident
  • deciding on the need for immediate response
Process for initiating data breach treatment
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Data breach management
9
requirements

Examples of other requirements this task affects

24. Responsibility of the controller
GDPR
32. Security of processing
GDPR
16.1.5: Response to information security incidents
ISO27 Full
16.1.7: Collection of evidence
ISO27 Full
5.26: Response to information security incidents
ISO27k1 Full
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Process for initiating data breach treatment
1. Task description

Our organization has pre-defined procedures through which the detected security breach will be addressed. The process may include e.g. the following things:

  • who are part of a team that is ready to respond to breaches
  • how and along what channel the entire team is immediately notified of the breach
  • the team determines the severity (low, medium, high) of the breach based on predefined criteria
  • the breach management is continued with a larger group according to the severity level
Process for categorization of security incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
2
requirements

Examples of other requirements this task affects

1.6.2: Management of reported events
TISAX
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Process for categorization of security incidents
1. Task description

Organisation should have a procedure for categorizing security incidents during processing. The incident should be categorized to at least the following categories:

  • Personnel
  • Physical
  • Cyber

The incident should then be qualified based on it's effects for example into:

  • Not security relevant
  • Observation
  • Suggested improvement
  • Vulnerability
  • Security incident

The incidents should then be prioritized based on the severity of the incident.

Follow-up analysis for security incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
22
requirements

Examples of other requirements this task affects

16.1.6: Learning from information security incidents
ISO27 Full
6.4: Menettelytavat virhe- ja ongelmatilanteissa
Self-monitoring
ID.RA-4: Impacts on business
NIST
DE.DP-5: Detection processes improvment
NIST
RS.AN-2: The impact of the incident
NIST
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Follow-up analysis for security incidents
1. Task description

If it is difficult to identify the source of a security incident based on the primary treatment, a separate follow-up analysis is performed for the incident, in which the root cause is sought to be identified.

Regular periodic analysis and learning of incidents
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
26
requirements

Examples of other requirements this task affects

16.1.6: Learning from information security incidents
ISO27 Full
PR.IP-7: Protection processes
NIST
PR.IP-8: Protection effectiveness
NIST
DE.DP-5: Detection processes improvment
NIST
RS.AN-2: The impact of the incident
NIST
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Regular periodic analysis and learning of incidents
1. Task description

The knowledge gained from analyzing and resolving security incidents should be used to reduce the likelihood of future incidents and their impact.

The organization regularly analyzes incidents as a whole. This process examines the type, amount and cost of incidents with the aim of identifying recurrent and significant incidents that need more action.

If recurrent incidents requiring response are identified, based on them:

  • new management tasks are created or current ones expanded
  • security guidelines in this area are refined or extended
  • a case example of the incident is created that is used to train staff to respond to or avoid similar incidents
Communicating the results of cyber security incident analysis
Critical
High
Normal
Low
Fully done
Mostly done
Partly done
Not done
Incident management
Incident management and response
15
requirements

Examples of other requirements this task affects

16.1.6: Learning from information security incidents
ISO27 Full
PR.IP-8: Protection effectiveness
NIST
DE.DP-4: Event detection
NIST
5.27: Learning from information security incidents
ISO27k1 Full
CC2.2: Internal communication of information
SOC 2
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Communicating the results of cyber security incident analysis
1. Task description

The organization has defined procedures to ensure that the original reporter and other personnel involved in the incident are informed of the outcome of the incident management.

Linked personnel can be documented on an optional field on the incident documentation template.

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1.1 (MIL2): Manage IT and OT Asset Inventory
C2M2: MIL1
1.1 (MIL3): Manage IT and OT Asset Inventory
C2M2: MIL1
1.1.1: Availability of information security policies
TISAX
1.1.1: Identify the organisation’s strategy and priorities
NSM ICT-SP
1.1.2: Identify the organisation’s structures and processes for security management
NSM ICT-SP
1.1.3: Identify the organisation’s processes for ICT risk management
NSM ICT-SP
1.1.4: Identify the organisation’s tolerances for ICT risk
NSM ICT-SP
1.1.5: Identify the organisation’s deliverables, information systems and supporting ICT functions
NSM ICT-SP
1.1.6: Identify information processing and data flow
NSM ICT-SP
1.2 (MIL2): Manage Information Asset Inventory
C2M2: MIL1
1.2 (MIL3): Manage Information Asset Inventory
C2M2: MIL1
1.2.1: Establish a process to identify devices and software in use at the organisation
NSM ICT-SP
1.2.1: Scope of Information Security management
TISAX
1.2.2: Establish organisational guidelines for approved devices and software
NSM ICT-SP
1.2.2: Information Security Responsibilities
TISAX
1.2.3: Identify devices in use at the organisation
NSM ICT-SP
1.2.3: Information Security requirements in projects
TISAX
1.2.4: Definition of responsibilities with service providers
TISAX
1.2.4: Identify the software in use at the organisation
NSM ICT-SP
1.2: Manage Information Asset Inventory
C2M2: MIL1
1.3 (MIL2): Manage IT and OT Asset Configuration
C2M2: MIL1
1.3 (MIL3): Manage IT and OT Asset Configuration
C2M2: MIL1
1.3.1: Identification of information assets
TISAX
1.3.1: Identify the users of the information systems
NSM ICT-SP
1.3.2: Classification of information assets
TISAX
1.3.2: Identify and define the different user categories
NSM ICT-SP
1.3.3: Identify roles and responsibilities linked especially to ICT security
NSM ICT-SP
1.3.3: Use of approved external IT services
TISAX
1.3.4: Use of approved software
TISAX
1.3: Manage IT and OT Asset Configuration
C2M2: MIL1
1.4 (MIL2): Manage Changes to IT and OT Assets
C2M2: MIL1
1.4 (MIL3): Manage Changes to IT and OT Assets
C2M2: MIL1
1.4.1: Management of Information Security Risks
TISAX
1.4: Manage Changes to IT and OT Assets
C2M2: MIL1
1.5 (MIL1): Management Activities for the ASSET domain
C2M2: MIL1
1.5 (MIL2): Management Activities for the ASSET domain
C2M2: MIL1
1.5 (MIL3): Management Activities for the ASSET domain
C2M2: MIL1
1.5.1: Assessment of policies and requirements
TISAX
1.5.2: External review of ISMS
TISAX
1.5: Management Activities for the ASSET domain
C2M2: MIL1
1.6.1: Reporting of security events
TISAX
1.6.2: Management of reported events
TISAX
1.6.3: Crisis preparedness
TISAX
10 §: Johdon vastuu
KyberTL
10. Processing of personal data relating to criminal convictions and offences
GDPR
10.1 (MIL2): Establish Cybersecurity Program Strategy
C2M2: MIL1
10.1 (MIL3): Establish Cybersecurity Program Strategy
C2M2: MIL1
10.1.1: Policy on the use of cryptographic controls
ISO27 Full
10.1.2: Key management
ISO27 Full
10.1.2: Key management
ISO 27017
10.1: Continuous improvement
ISO27k1 Full
10.1: Cryptographic controls
ISO27 Full
10.1: Cryptographic controls
ISO 27017
10.1: Establish Cybersecurity Program Strategy
C2M2: MIL1
10.2 (MIL2): Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2 (MIL3): Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2: Establish and Maintain Cybersecurity Program
C2M2: MIL1
10.2: Non-conformity and corrective action
ISO27k1 Full
10.3 (MIL1): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3 (MIL2): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3 (MIL3): Management Activities for the PROGRAM domain
C2M2: MIL1
10.3: Management Activities for the PROGRAM domain
C2M2: MIL1
10: Cryptography
ISO27 Full
10: Cryptography
ISO 27017
10: Cybersecurity Program Management (PROGRAM)
C2M2: MIL1
10: Prosessi väärinkäytöksiin reagoimiseksi
Sec overview
11 §: Poikkeamailmoitukset viranomaiselle
KyberTL
11. Processing which does not require identification
GDPR
11.1.1: Physical security perimeter
ISO27 Full
11.1.2: Physical entry controls
ISO27 Full
11.1.3: Securing offices, rooms and facilities
ISO27 Full
11.1.4: Protecting against external and environmental threats
ISO27 Full
11.1.5: Working in secure areas
ISO27 Full
11.1.6: Delivery and loading areas
ISO27 Full
11.1: Secure areas
ISO27 Full
11.2.1: Equipment siting and protection
ISO27 Full
11.2.2: Supporting utilities
ISO27 Full
11.2.3: Cabling security
ISO27 Full
11.2.4: Equipment maintenance
ISO27 Full
11.2.5: Removal of assets
ISO27 Full
11.2.6: Security of equipment and assets off-premises
ISO27 Full
11.2.7: Secure disposal or re-use of equipment
ISO27 Full
11.2.7: Secure disposal or re-use of equipment
ISO 27017
11.2.8: Unattended user equipment
ISO27 Full
11.2.9: Clear desk and clear screen policy
ISO27 Full
11.2: Equipment
ISO27 Full
11.2: Equipment
ISO 27017
11: Digiturvan mittarien määrittäminen
Sec overview
11: Physical and environmental security
ISO27 Full
11: Physical and environmental security
ISO 27017
12 §: Luotettavuutta edellyttävien tehtävien tunnistaminen ja luotettavuudesta varmistuminen
TiHL
12 §: Poikkeamaa koskeva väliraportti
KyberTL
12. Transparent information, communication and modalities for the exercise of the rights of the data subject
GDPR
12.1.1: Documented operating procedures
ISO27 Full
12.1.2: Change management
ISO27 Full
12.1.3: Capacity management
ISO27 Full
12.1.4: Separation of development, testing and operational environments
ISO27 Full
12.1: Operational procedures and responsibilities
ISO27 Full
12.2.1: Controls against malware
ISO27 Full
12.2: Protection from malware
ISO27 Full